Privacy Policy

Privacy Policy Last updated: September 9, 2026 This Privacy Policy describes how My Hostel ("we", "our", or "the App") collects, uses, and protects information when you use our mobile application for hostel and property management. 1. Who we are My Hostel is a business management app used by hostel owners, managers, and staff to manage properties, residents, rent, expenses, and related operations. The App is operated by the developer listed on the Google Play Store listing for My Hostel. 2. Information we collect Depending on your role and how you use the App, we may collect: Account information: name, email address, phone number, and login credentials (passwords are stored in hashed form by our authentication provider). Resident and staff records: names, phone numbers, email addresses, emergency contact details, bed assignments, and stay-related information entered by authorized property managers. Property and business data: property names, addresses, rent records, payment history, expenses, complaints, notices, and other operational data you or your organization enter into the App. Profile information: optional profile photo (avatar) if uploaded. Device and app data: authentication session tokens stored locally on your device to keep you signed in, and standard technical data needed to operate the App (such as network requests to our servers). The App does not intentionally collect precise location, contacts from your phone book, camera photos, or microphone audio unless you explicitly use a feature that requires it in a future version. Current permissions are limited to network access and standard device functions needed to run the App. 3. How we use information We use collected information to: Provide and operate the App and its features. Authenticate users and enforce role-based access (owner, manager, super admin). Store and display property, resident, rent, expense, and complaint records for your organization. Maintain security, prevent abuse, and troubleshoot technical issues. Comply with legal obligations where applicable. 4. How information is stored and processed App data is stored and processed using Supabase (https://supabase.com/privacy), a cloud database and authentication service. Data is transmitted over encrypted connections (HTTPS/TLS). Session information may be stored locally on your device using secure on-device storage. Hostel owners and managers are responsible for the resident and staff information they enter into the App and for obtaining any required consent from those individuals. 5. Sharing of information We do not sell your personal information. We may share information only: With service providers that help us run the App (such as Supabase for hosting and authentication), under appropriate data protection terms. Within your organization, according to the role permissions configured in the App. When required by law, regulation, legal process, or to protect rights, safety, and security. 6. Data retention We retain information for as long as your account and associated organization data remain active, or as needed to provide the App. You may request deletion of your account or data by contacting us using the details below. Some data may be retained where required by law or for legitimate business purposes. 7. Your choices and rights Depending on applicable law, you may have the right to: Access, correct, or update your profile information within the App. Request deletion of your account or personal data. Withdraw consent where processing is based on consent. Lodge a complaint with a data protection authority in your region. To exercise these rights, contact us using the email below. 8. Security We use industry-standard measures including encrypted connections, authenticated access, and role-based access controls to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 9. Children's privacy The App is intended for business use by adults (hostel owners, managers, and staff). It is not directed at children under 13, and we do not knowingly collect personal information from children. 10. International transfers Your information may be processed on servers located outside your country of residence, including where our cloud service providers operate. We take steps to ensure appropriate safeguards are in place. 11. Changes to this policy We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of the App after changes means you accept the updated policy. 12. Contact us If you have questions about this Privacy Policy or wish to request access or deletion of your data, contact: Email: shivamshukla01008.email@gmail.com © 2026 My Hostel. All rights reserved.